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Returns & Refunds

Returns & Refunds

General Terms

For all situations including that the outfits don't fit, womenforsure will gladly accept returns or exchanges of new, unworn, unwashed, and unaltered merchandise with all original internal garment tags days within 30 days of the delivery of your items.

Please do not return the package to the address on the waybill, that is not the return address. Otherwise no refund will be given!

Please be sure to tell us via contact@womenforsure.com the item that needs to be returned or exchanged and get the return address before you return it,  We do not accept returned items that were sent back directly without contacting us first.

Note: If there is no quality problem with the returned items, we will not be responsible for the shipping cost of the returned package.
Products returned due to quality problems will not charge any fees to consumers.

Also, you need to include your order number on the return form and give us the tracking number after sending the item back. No refunds will be given for those who cannot provide a tracking number.
When we receive your returned items and determine that they are in returnable condition (new, unworn, unwashed, and unaltered merchandise with all original internal garment tags), refunds or exchanges will begin.


For products with quality problems, we will take a full refund/partial refund, if you don't want to send it back and get a refund, you may need to provide us with a picture of the product to get a refund.

Refunds

Refunds are usually returned within 7 days via the original method of payment(requests for refunds to other credit cards/accounts for any reason will not be accepted), or even within 48 hours if you paid via PayPal. If the returns are not caused by our fault(quality problem, color difference, wrong shipment), we will not refund the postage.

Cancellation

We accept order cancellation before the product is shipped. If the order is canceled, you will receive a full refund. We cannot cancel the order if the product has already shipped.